Service infrastructures of other operators

                                       Compania Naţională de Căi Ferate “CFR” S.A.                                                 România

prioritised over those needing additional adjustments. e. timely communication of requests f. chronological order of requests on a first-come first-serve basis, when there are no stronger priority criteria. These criteria are transparent and non-discriminatory, under the european and national rules on acces to railway service infrastructures property of Unicom Holding SA. 3.Disputes settlement between the parties

• • if the parties fail to reach an agreement, Unicom Holding SA has the final decision based on the principles of operational

efficiency and optimal use of available resources.

• • in case of misunderstandings, applicants may file complaints according to law.

4.Reply to requests

• • the decisions on the distribution of capacities will be notified to applicants using the contact details mentioned in the filed

requests.

• • in case of denial of access, the decision will be justified in a written notification including the objective reasons of the

                               denial, and, if possible, any available alternative solutions.
6.3   Available capacities and According to the Regulations on the way to perform the railway transport/ shunting activity on the industrial lines, there are
      temporary restrictions    no temporary restrictions of the operation of the services infrastructures, may appear accidentally / occasionally. The work
                                capacities intended for the freight handling and storage services are agreed with each client individually depending on the
                                available resources and free storage areas.