Service infrastructures of other operators

                                      Compania Naţională de Căi Ferate “CFR” S.A.                                               România

• - sharing the capacity by distribution on strict time intervals;
• - alternative use of the available service infrastructure.

2.Priority criteria: The priority criteria applicable for the distribution of the capacity in case of concurrent access requests to industrial railways are: a. already existing contracts for the use of industrial railways of Unicom Holding SA; b. efficiency of infrastructure use:

• • the intent and possibility to use the requested capacity (failure to completely use, in the past, a given capacity and

reasons for that may influence the priority criteria);

• • minimizing the stay times – the requests with shorter stay times will be prioritized over those blocking the

infrastructure for longer periods. c. time squedule and compatibility of operations:

• • correlation with the squedule of the terminal and of associated infrastructure operators (CFR SA, GFR SA) – to avoid

congestions and optimize the transit between infrastructures. d. tehnical characteristics of the convoy:

• • compliance with the operational rules – requests consistent with the technical and operational requirements may be

prioritised over those needing additional adjustments. e. timely communication of requests f. chronological order of requests on a first-come first-serve basis, when there are no stronger priority criteria. These criteria are transparent and non-discriminatory, under the european and national rules on acces to railway service infrastructures property of Unicom Holding SA. 3.Disputes settlement between the parties

• • if the parties fail to reach an agreement, Unicom Holding SA has the final decision based on the principles of operational

efficiency and optimal use of available resources.

• • in case of misunderstandings, applicants may file complaints according to law.

4.Reply to requests

• • the decisions on the distribution of capacities will be notified to applicants using the contact details mentioned in the filed

requests.

• • in case of denial of access, the decision will be justified in a written notification including the objective reasons of the

                              denial, and, if possible, any available alternative solutions.
6.3   Available capacities and According to the Regulations on the way to perform the railway transport/ shunting activity on the industrial lines, there are
      temporary restrictions   no temporary restrictions of the operation of the services infrastructures, may appear accidentally / occasionally. The work
                               capacities intended for the freight handling and storage services will be agreed with each client individually depending on the
                               available resources and free storage areas.